File A Claim - We can handle it!
We hope you are OK! So sorry that the inconvenience of a claim is before you but for us, this is one of our KEY RESPONSIBILITIES to you. We'll handle it! Here are some 'ClaimSolve' solutions for a quick resolution to your unfortunate claim.
Claim Solve #1You may want to report your claim "directly" to your specific insurance company claim center. They are available any time - day or night! Just choose the company's toll free number that provides your coverage. This is usually the FASTEST way to report a claim and get the process started. CLICK HERE for our insurance company CLAIM directory!
Claim Solve #2You can complete one of our claim forms ONLINE which will be E-mailed directly to us. We will confirm receipt by E-mail or regular mail. CLICK BELOW for the claim form that you need.
Claim Solve #3Call us! You can reach us by clicking HERE. This will take you to our full information contact form that will give you all of the best ways to contact us. In this fast paced world, this 3rd option may be a little "old fashioned" to some but we are happy to discuss any claim matter with you. Our office hours are 9AM CST until 4:00PM CST Monday - Friday.
You have IMMEDIATE responsibilities AFTER a claim or loss.
Let us outline these to you:
If you experience an AUTO claim or loss:
- You must promptly notify your insurance company of the circumstances along with any names, and addresses of witnesses and injured parties.
- Promptly notify the police if a hit and run driver was involved.
- Promptly notify the police if your auto was stolen.
- Take reasonable steps to protect the auto and it's equipment from further damage. The insurance company will pay for reasonable expenses to do this.
Your insurance policy will contain other duties, such as but not limited to cooperating with the insurance company and its investigation, promptly turning over copies of legal notices, etc. See your policy for a complete listing of all of your duties.
If you experience a PROPERTY claim or loss:
- You must promptly notify your insurance company of the circumstances and details of the loss.
- You must notify the police if there was a theft.
- You must notify the credit card or fund transfer companies in case of a loss involving credit cards or transfer cards.
- You must protect the property from further loss. Make reasonable repairs necessary to protect the property from further loss and keep and accurate record of repair expenses.
- Keep the damaged property for inspection by the insurance company's representative.
Your insurance policy will contain other duties, such as but not limited to preparing an inventory of damaged items, providing the insurance company with records and documents they request, submitting to examination under oath, filing a sworn proof of loss statement, etc. See your policy for a complete listing of all of your duties.
What would you do if your home was destroyed by a fire, or one of your water pipes burst while you were on vacation, or a burglar stole valuable items from your home? You can’t prepare for everything but planning for the unexpected when dealing with property claims could make these situations easier to handle. Below are some things to consider before a loss happens: Take photographs with a phone camera to document ownership of items. Walk room by room, making notes of items. Don’t...
Two peer-to-peer trends that are growing in popularity are ride-sharing and personal vehicle sharing, or car-sharing. Most people do not realize that their personal auto insurance policy may not cover them if they were to suffer a loss using either service. Ride-sharing involves a transportation network company (TNC), such as Uber or Lyft, which provides prearranged transportation services for compensation. This is done by using a digital network (app) to connect passengers with drivers using...
Driver distraction is a leading cause of vehicle accidents. Nearly 80% of vehicle crashes involve driver inattention, according to research conducted by the Virginia Tech Transportation Institute. Eating and drinking, talking to a fellow passenger, applying makeup, programming a GPS or navigation system, or simply adjusting the radio all qualify as distracted driving. But using a cellphone while behind the wheel is undoubtedly the biggest cause. According to a study conducted by Cambridge...